difficulty in games is primarily used as a tool to create dramatic tension. When used effectively, it's not something you can just remove without fundamentally altering the experience.
That said, if someone pays for a game, they should have easy access to all the content of that game in the same way someone can buy a book and flip to any page and even skip whole sections if the language is too hard for them.
And a lot of game difficult *is* basically a language problem. If you've played the Dark Souls games but have never played Demon's Soul's, give it a try to see what I mean.
The game's difficulty was huge focus of reviews, both positive and negative on release, but to a Bloodborne veteran, even the toughest bosses in Demons Souls will feel slow, simple, and predictable.
It feels like you're reading one of those simple language "for kids" version of a piece of literature.
@Noelle808 tbh i feel like all this applies to music and film and food too just people dont rly think about it like that for whatever reason