Then, you held on to the forms and letter templates, and told me you'd fill them out and mail them to me once you got paperwork from my old clinic "just to make sure " (what).
And then a week later you mail it, and WHOOPS, turns out you forgot to pay attention when I spelled out my address, and those forms are in the void. Thank god I left with my court order, as those things are expensive.
And when I tell you the docs are gone, you have your nurse call me to tell me I should have been more clear and assertive about it, and ask why there's two addresses on my file (one is what I wrote and from my HMO, one is your scribbles)