@Xkeeper "Product...sat unopened in boxes. In many cases, those boxes had already been logged into the system...customers came in, expecting to purchase things, knowing they were in the store! But what they wanted was buried under 100 [to] 200 boxes. And there were no employees to find them.

Customers went away annoyed. And they shopped on Amazon instead."

The death of any brick-and-mortar retail company always begins when they forget the value of their customers and the way their company reaches out to them: through their employees.

*sighs* This is so depressing. Thank you so much for sharing.