Getting reamed out for my incompetence by a customer over email before I've even made it into the shop
Okay John Doe can it fucking wait until I can properly feel my fingers
"I am really trying here to support you - I don't want Amazon to take over the world - but for goodness sake, try just a little harder will you?" okay christ take it down a notch it's not life or death you've just sent us several snippy emails, good supporting
Wish I had the capacity to fix the website away from the shop but I'm on mobile at a train station and the other people with that capacity are out of the country so while I can reply to emails promptly, John Doe has to wait a minute for changes to the website
Sorry I'm frozen to a metal bench outside and not in the comfy computer chair in the toasty office ready to change the site for you, I'm not happy about it either.