Okay I'm trying to buy a bus ticket home (my parents drove me here, but I need to get home before they're available to drive me back).
I called customer service and said "I have a knee scooter that needs to stay with me". And they said "oh do you have a wheel chair?" and I said "no, a knee scooter". And online they have "mobility device", but I'm getting the STRONG impression that they mean "wheelchair" by that.
But I don't have a wheelchair.
I do not know how to negotiate this and I'm terrified.
My main fears are 1) they won't reserve a seat for me on a level where I can get to it (double decker megabus - the other bus company that serves my area isn't running this week since students aren't taking the bus this week) or 2) they will assume I can sit on my scooter for 5 hours (I cannot, and doing so would not be safe).
@DarckCrystale I did. The woman on the phone couldn't comprehend a mobility situation between "cane" and "wheelchair".
@Maenad I was talking about your two fears :/
@DarckCrystale yeah, but that's where it gets rough. If I had a cane, I could climb the stairs, so it wouldn't matter. If I had a wheelchair, I could sit in it in one of the designated wheelchair spots. Since I am intermediate, I can either climb nor sit on my mobility device.
@Maenad so they need to have someone to help you walk through the stairs?
@DarckCrystale help wouldn't be okay. I cannot climb stairs at all, even with assistance (at least, not at a reasonable pace - I have to go up basically pushing myself up on my butt, which requires me putting my hands on every step (gross) - and not narrows stairs at all - if I don't have room to sit and manouver I cannot push myself up). I need to be seated downstairs, but need a proper seat (not a gap in seating where a wheelchair would go), with nearby storage for my knee scooter (or someone to take my scooter and store it elsewhere and bring it when the bus stops).
(this is the type of device I have https://www.vivehealth.com/products/knee-walker-scooter?utm_medium=cpc&utm_source=googlepla&variant=6379142852&gclid=Cj0KCQiAg4jSBRCsARIsAB9ooatk2yv9H2OMYBynV398CNjAFHhfZjsDqCjIKSZRsuPVwcaxpYTLgkAaAu6SEALw_wcB)
@DarckCrystale the buses kneel, so I can get onto the bus with difficulty, but I cannot climb the stairs, at all
@Maenad ok, that's sound just so difficult D:
Could you ask for a seat downstair?
@DarckCrystale sure, I CAN, but that means asking the driver when I get there. Calling won't help with that.
@Maenad ok, I understand why you're stressed * pat pat *
@Maenad you could try to ask them by calling them?